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Return Policy

We accept returns :
  • Contact us within : 7 days of delivery
  • Ship items back within : 14 days of delivery
  • Return cost and postage is customer's responsibility 
  • We will issue full refund for your return item/s in condition that the item/s is received by us in original, unused and undamaged condition.
  • We are not responsible for any lost parcel/s during transit and we are unable to offer refunds, exchanges or credit notes on lost parcel/s.
  • 10% restocking fees may applies if order is cancelled during transit.
  • Unfortunately because some of our items are one of a kind , therefore these items are not returnable / exchangeable.
  • Items not eligible for change of mind returns.
The following items can't be returned or exchanged or refunded :
  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Heavily damaged item
  • One of A Kind Items